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About our site

Vollks.com.au is owned and operated by Australian online retail specialists Sydneysell (ABN: 45714706675), and is committed to providing our customers with premium brands and premium service.

We are an Australian Owned & Registered Family Business. We pride ourselves on providing top service, quality products and fast shipping all at Australia’s best possible price. We are the only store that can offer you a complete range of aftermarket VW parts and accessories online and we'll endeavour to make sure you’ll be 100% satisfied with your shopping experience.

Shopping Online

We hope you enjoy perusing our website and our premium product ranges. Being online means you can shop with us 24/7! Our aim is to make purchasing online safe and easy, providing you with comprehensive product information, competitive pricing and excellent customer service throughout the entire experience.

Security

Our website uses Australia’s leading payment gateway Paypal for secure credit card transactions and is secured using the latest SSL technology, providing up to 256 bit encryption for the highest level of encryption and security possible. We also offer payment via Cash and Direct Deposit.

  • All payment must be cleared prior to dispatch of goods
  • If paying via bank deposit Please leave your name or invoice number as reference to the transaction
  • If there is any issue or you are having difficulty making payment, please let us know.

If you have any Concerns, Please do not hesitate to contact us

Shipping:

VOLLKS.COM.AU will arrange delivery right to your door. We want you to get your new parts as efficiently and safely as possible, so we use Australia Post & Australia Post Express. Once payment has cleared into our account, we will dispatch within 1 working day.

As part of the delivery process we require a current delivery address and contactable mobile telephone number (should the courier company need to contact you) before the item is shipped. WITHOUT A CONTACT PHONE NUMBER WE CANNOT DISPATCH YOUR ITEM. If you do not provide this to us after purchase you may cause delays in receiving your item.

We can ship to PO Boxes

A tracking number will be sent to the buyer once the item is dispatched. If no one is home it will be delivered to your local post office for you to pick up and sign for it.

PICK-UP IS AVAILABLE from Sydney by arrangement ONLY. If you are considering PICK UP it is important to make arrangement. The following conditions do apply:

  • Once payment has cleared into our account you will be emailed all necessary Pick Up details. All pick-ups must be arranged so a suitable time is agreed to.
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  • Payment MUST be paid and cleared into our account before pick-up is made.
  • Cash on Pick up is Fine